I work in IT for a Fortune 500 org.

We use LLMs to improve worker efficiency. There is a ton of taking info from here and there and entering it into our system. AI took the workload from humans doing data entry and freed the humans up to do less tedious things.

Is an algorithm not a formula?

Is it really any different than when the formula did it?

When Apple launched their credit card it was super biased against applicants with female names. They blamed it on the formula.

Ai is just the newest fancy word for programming.