An engineer got curious about how his iLife A11 smart vacuum worked and monitored the network traffic coming from the device. That’s when he noticed it was constantly sending logs and telemetry data to the manufacturer — something he hadn’t consented to. The user, Harishankar, decided to block the telemetry servers’ IP addresses on his network, while keeping the firmware and OTA servers open. While his smart gadget worked for a while, it just refused to turn on soon after. After a lengthy investigation, he discovered that a remote kill command had been issued to his device.
I agree with you that this should be illegal. I expect this was in the terms of service, though. Since we have no laws restricting this kind of bullshit, the company can argue that they’re within their rights.
We need some real legislation around privacy. It’s never going to happen, but it needs to. We need a right to anonymity but that is too scary for advertisers and our police state.
How often are the terms of service evident at the time of purchase? It’s unreasonable to assume at the checkout that the price is only for a limited time of use. I doubt the put it on the box or on the Amazon page when you purchased stuff like this. Are you supposed to buy it and then return it after reading the fine print in the instruction booklet after opening it up?
Terms of service need to stop being treated like law.
They’re not law as long as you can afford the lawyers and legal costs to fight them. Which is, of course, the problem and the system working as designed.
I’d be in favour of a law that prohibits illegal items in terms of service with some massive punishments associated to them. Something like 0.01% of total annual revenue per line item that is illegal per affected customer. You put a law like that into place and you’d find that terms of service would tighten up and become much more reasonable VERY quickly. The revenue gathered from such fines could fund an enforcement agency that receives complaints/reports to investigate and then starts proactively searching through existing terms of service for products. Pay bonuses to employees for each breach found to incentivise the proactive work that funds the agency. Long term it would be zero cost to the taxpayer and would enforce end users’ rights at the same time.
Pre-Trump47 I was in the first camp. I’m not going to lie about how long it took me to figure it out. It was always obvious that the system was broken, but I’ll admit that for a long time I was foolish enough to believe the system worked well enough that it was worth trying to fix, that the fundamentals were sound and there was enough good there to want to save it.
Recent events have shown and continue to show me how naive I’ve been, none of this is an accident, it’s all part of the poker game and we’re all putting in most of the chips that keep it going whether we know it or not. And I have to be thankful that Russia, China, USA, Israel, Europe, and even my own country’s governments have made this all so abundantly clear that even I (and hopefully a lot of other people) can finally see it. I’m joining the resistance. Fuck the system and all the crooked people involved in it, it’s time for a cyberpunk revolution.
When an authoritarian country does it, everyone goes crazy
When a company does it to make more money and take more control, it’s just business as usual.
Just like work. If a government tried to treat us like that, we would have a revolution tomorrow. Yet, we’ve all been groomed into just accepting it.
While I expect the same, there’s also just a reasonablility standard. If Meta and Google updated their TOS to say that users agreed to become human chattle slaves to mine cobalt and forfeit their rights, no court (…right, SCOTUS?..right?) would uphold that. A TOS is a contract, but it’s mostly for the protection of companies from liability. Takign active steps to brick someone’s device over the device not connecting to it’s C2 server (the company had zero evidence this was done intentionally and a router firewall misconfiguration could just have easily done the same thing), is IMO something that should result in a lawsuit.
I agree with you. The problem is that lawsuits cost money. Fighting the company on this requires the right plaintiff who is willing to risk money on the problem.
Just because something’s written in the terms of service, doesn’t mean it’s legal.